Refund policy

Return & Exchange Policy ♡

We want you to absolutely love your Avenlii pieces! But if something isn't quite right, we're here to help. ♡

We accept returns within 14 days of receiving your order.

To be eligible for a return, your item must be:

You may try on your item to check the fit, just as you would in a store.

Ordered the wrong size? Or wishing you'd picked another color? No worries, babe! ♡

Simply reach out to our customer support team within 14 days of receiving your order, and we'll help you with the exchange process.

Exchanges are subject to product availability.

Contact our customer support team with your order number and the reason for your return or exchange.

We'll guide you through the next steps and provide the return instructions.

Please contact us before sending anything back so we can make sure your return is processed smoothly.

Once your return has been received and inspected, we'll notify you about your refund.

Approved refunds will be issued to your original payment method. Please allow some additional time for your payment provider to process the refund.

We're always happy to help! ♡

If you have any questions about your order, returns, or exchanges, don't hesitate to reach out to our customer support team.

With love,
The Avenlii Team ♡